Advanced Certificate in AI & the Art of Guest Service

Name: Advanced Certificate in AI & the Art of Guest Service
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The Advanced Certificate in AI & the Art of Guest Service is a crucial course designed to equip learners with the latest AI technologies and guest service skills. This program is essential in today's hospitality industry, which is increasingly leveraging AI to enhance customer experiences.

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AboutThisCourse

The course covers a range of topics, including chatbots, voice assistants, and data analytics, providing learners with a comprehensive understanding of AI's role in guest services. By the end of the course, learners will be able to design and implement AI-powered guest services, providing a competitive edge in the job market. With the hospitality industry's growing demand for AI skills, this course offers a valuable opportunity for career advancement. Learners will gain essential skills for roles such as Guest Service Automation Specialist, AI Hospitality Consultant, and Customer Experience Director, ensuring they are well-prepared for the future of the industry.

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CourseDetails

• Artificial Intelligence (AI) and its Applications in Hospitality
• Natural Language Processing (NLP) in Guest Communication
• Machine Learning Algorithms in AI Guest Service
• Implementing Chatbots and Virtual Assistants for Improved Guest Experience
• Predictive Analytics for Personalized Guest Services
• AI-Powered Recommendation Engines for Upselling and Cross-Selling
• Robotics and Automation in Hospitality Services
• Ethical Considerations in AI-Driven Guest Services
• Continuous Learning and Improvement in AI-Powered Guest Services
• Future Trends and Innovations in AI and Guest Service

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EntryRequirements

BasicUnderstandingSubject
ProficiencyEnglish
ComputerInternetAccess
BasicComputerSkills
DedicationCompleteCourse

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FastTrack GBP £140

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AcceleratedLearningPath

ThreeFourHoursPerWeek
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StandardMode GBP £90

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FlexibleLearningPace

TwoThreeHoursPerWeek
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ADVANCED CERTIFICATE IN AI & THE ART OF GUEST SERVICE

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London School of International Business (LSIB)

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05 May 2025

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