Certificate in Conflict Management & Difficult Conversations
-- ViewingNowThe Certificate in Conflict Management & Difficult Conversations is a crucial course that equips learners with essential skills for career advancement. This program focuses on teaching practical techniques to handle conflicts and difficult conversations in the workplace effectively.
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โข Understanding Conflict: Types, Causes, and Dynamics
โข Effective Communication Skills for Conflict Resolution
โข Negotiation and Mediation Techniques in Conflict Management
โข Conflict Resolution Strategies in the Workplace
โข Difficult Conversations: Preparation and Approach
โข Managing Emotions During Conflict and Difficult Conversations
โข Active Listening and Empathy in Conflict Resolution
โข Conflict Management Ethics and Professionalism
โข Building and Maintaining Positive Relationships After Conflict
โข Practical Application: Role-Plays and Case Studies
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- BasicUnderstandingSubject
- ProficiencyEnglish
- ComputerInternetAccess
- BasicComputerSkills
- DedicationCompleteCourse
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CourseProvidesPractical
- NotAccreditedRecognized
- NotRegulatedAuthorized
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- ThreeFourHoursPerWeek
- EarlyCertificateDelivery
- OpenEnrollmentStartAnytime
- TwoThreeHoursPerWeek
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