Masterclass Certificate in ROI & Customer Retention
-- ViewingNowThe Masterclass Certificate in ROI & Customer Retention is a comprehensive course designed to empower professionals with the skills to maximize business profits and customer loyalty. This program focuses on the importance of measuring and optimizing Return on Investment (ROI) and customer retention, two critical areas in today's data-driven business landscape.
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โข Unit 1: Introduction to ROI & Customer Retention
โข Unit 2: Metrics & KPIs in ROI & Customer Retention
โข Unit 3: Customer Lifetime Value (CLV) & its Impact on ROI
โข Unit 4: Customer Segmentation for Enhanced Retention
โข Unit 5: Understanding Customer Behavior & Journey
โข Unit 6: Strategies for Customer Retention & ROI Improvement
โข Unit 7: Personalization Techniques for Customer Engagement
โข Unit 8: Measuring & Analyzing Customer Retention & ROI
โข Unit 9: Customer Feedback & Continuous Improvement
โข Unit 10: Case Studies on Successful ROI & Customer Retention Strategies
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- BasicUnderstandingSubject
- ProficiencyEnglish
- ComputerInternetAccess
- BasicComputerSkills
- DedicationCompleteCourse
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- ThreeFourHoursPerWeek
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