Professional Certificate in Edge CRM: Building a Data-Driven Future

Name: Professional Certificate in Edge CRM: Building a Data-Driven Future
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The Professional Certificate in Edge CRM: Building a Data-Driven Future is a vital course designed to equip learners with essential skills for CRM data management and analysis. This program emphasizes the importance of data-driven decision-making, enabling professionals to drive business growth and improve customer relationships.

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AboutThisCourse

In today's data-centric world, there's an increasing demand for professionals who can harness the power of data and CRM systems to deliver actionable insights. By enrolling in this course, learners will gain hands-on experience in CRM software, data analysis, and visualization tools, ensuring they are well-prepared to meet industry needs. Upon completion, learners will be equipped with the skills necessary to design and implement CRM strategies, manage data, and leverage insights to drive business success. This certificate course not only enhances learners' skill sets but also paves the way for career advancement in various sectors, such as marketing, sales, and customer service.

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CourseDetails

• Unit 1: Introduction to Edge CRM
• Unit 2: Data Analysis for CRM Success
• Unit 3: Implementing Data-Driven Marketing Strategies
• Unit 4: Edge CRM Tools and Features
• Unit 5: Building Customer Relationships with Edge CRM
• Unit 6: Data Security and Privacy in Edge CRM
• Unit 7: Edge CRM Integration and Customization
• Unit 8: Measuring CRM Performance with Data
• Unit 9: Best Practices for Data-Driven CRM
• Unit 10: Future Trends in Edge CRM and Data Management

CareerPath

The Professional Certificate in Edge CRM: Building a Data-Driven Future focuses on the rapidly growing customer relationship management (CRM) market in the UK. CRM roles continue to be in high demand, with sales representatives, customer service specialists, marketing coordinators, data analysts, and business development managers being some of the most sought-after positions. This 3D pie chart provides a snapshot of the CRM roles currently in demand in the UK. The data highlights the percentage of job openings for each role, giving you an idea of the opportunities available in the CRM job market. The Sales Representative role takes the lead with a 25% share of the CRM job market in the UK, emphasizing the importance of effective sales strategies and customer engagement. Customer Service Specialists follow closely behind, accounting for 20% of CRM roles. As businesses increasingly rely on data-driven strategies, Marketing Coordinators and Data Analysts represent 15% and 18% of the CRM job market, respectively. Finally, Business Development Managers play a crucial role in driving business growth, making up 22% of CRM job openings in the UK. Each of these roles contributes to the overall success of CRM strategies and the growth of businesses across various industries.

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ProficiencyEnglish
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BasicComputerSkills
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FastTrack GBP £140

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ThreeFourHoursPerWeek
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StandardMode GBP £90

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TwoThreeHoursPerWeek
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PROFESSIONAL CERTIFICATE IN EDGE CRM: BUILDING A DATA-DRIVEN FUTURE

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London School of International Business (LSIB)

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05 May 2025

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