Masterclass Certificate in Edge CRM for the Digital Enterprise

Name: Masterclass Certificate in Edge CRM for the Digital Enterprise
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The Masterclass Certificate in Edge CRM for the Digital Enterprise is a comprehensive course designed to empower learners with the essential skills needed to thrive in today's digital business landscape. This course focuses on Customer Relationship Management (CRM) strategies, tools, and techniques that give businesses a competitive edge.

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AboutThisCourse

In an era where digital transformation is no longer optional, this course is increasingly important. According to Statista, the global CRM market is projected to reach $80 billion by 2025. This growth signifies the industry's demand for professionals skilled in CRM strategies and tools. This course equips learners with these essential skills. It covers topics such as CRM strategy, data management, customer journey mapping, and sales enablement. By the end of this course, learners will be able to design and implement effective CRM strategies, making them valuable assets in any modern enterprise.

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CourseDetails

• Unit 1: Introduction to Edge CRM for the Digital Enterprise
• Unit 2: Setting up Edge CRM for Your Organization
• Unit 3: Customer Relationship Management (CRM) Fundamentals
• Unit 4: Digital Transformation and CRM Integration
• Unit 5: Edge CRM Data Management and Analytics
• Unit 6: Personalizing Customer Experiences with Edge CRM
• Unit 7: Edge CRM Security and Compliance
• Unit 8: Automating Processes with Edge CRM Workflows
• Unit 9: Collaborating and Communicating with Edge CRM
• Unit 10: Best Practices for Edge CRM Implementation and Adoption

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EntryRequirements

BasicUnderstandingSubject
ProficiencyEnglish
ComputerInternetAccess
BasicComputerSkills
DedicationCompleteCourse

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FastTrack GBP £140

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AcceleratedLearningPath

ThreeFourHoursPerWeek
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StandardMode GBP £90

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FlexibleLearningPace

TwoThreeHoursPerWeek
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MASTERCLASS CERTIFICATE IN EDGE CRM FOR THE DIGITAL ENTERPRISE

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London School of International Business (LSIB)

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05 May 2025

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