Global Certificate in Mixology & Customer Relationship Management

Name: Global Certificate in Mixology & Customer Relationship Management
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The Global Certificate in Mixology & Customer Relationship Management is a comprehensive course that combines the art of mixology with essential customer relationship management skills. This certification is crucial for individuals seeking to advance their careers in the hospitality industry, where exceptional cocktail-making skills and outstanding customer service are highly sought after.

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AboutThisCourse

The course equips learners with the ability to craft a wide range of classic and contemporary cocktails using various techniques and ingredients, while also teaching them how to manage customer interactions effectively. By the end of the course, learners will have gained the essential skills necessary to excel in their roles, increase customer satisfaction, and drive business growth in the competitive hospitality industry. In today's dynamic hospitality landscape, this course provides a unique opportunity for learners to stand out and demonstrate their expertise in both mixology and customer relationship management. By earning this certification, learners can enhance their career prospects and take their skills to the next level.

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CourseDetails

• Mixology Fundamentals & History
• Mixology Techniques & Equipment
• Understanding Alcohol & Ingredients
• Cocktail Recipes & Creations
• Customer Service Skills
• Building Customer Relationships
• Handling Customer Complaints & Difficult Situations
• Sales & Upselling Techniques
• Mixology & Customer Relationship Management Best Practices

CareerPath

The Global Certificate in Mixology & Customer Relationship Management is a unique program offering a blend of two distinct roles. Mixology, as a craft, has seen a resurgence in recent years, with mixologists becoming respected professionals in the hospitality industry. On the other hand, customer relationship management is a vital aspect of any business, ensuring customer satisfaction, loyalty, and long-term success. This 3D pie chart represents the role breakdown for this certificate program, highlighting the primary roles of mixologist and customer relationship manager. The chart displays each role's percentage, providing a clear understanding of the emphasis placed on each area within the program. In the UK, the demand for skilled mixologists has grown, with many high-end bars and restaurants seeking professionals who can create exciting and innovative cocktails. Meanwhile, customer relationship management skills remain in high demand across various industries, as businesses recognize the importance of maintaining strong relationships with their customers. Boasting a 3D effect, this chart seamlessly adapts to any screen size due to the specified width and height settings. With a transparent background and no added background color, the chart complements its surrounding content while offering an engaging visual representation of the roles associated with the Global Certificate in Mixology & Customer Relationship Management.

EntryRequirements

BasicUnderstandingSubject
ProficiencyEnglish
ComputerInternetAccess
BasicComputerSkills
DedicationCompleteCourse

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FastTrack GBP £140

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AcceleratedLearningPath

ThreeFourHoursPerWeek
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StandardMode GBP £90

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FlexibleLearningPace

TwoThreeHoursPerWeek
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GLOBAL CERTIFICATE IN MIXOLOGY & CUSTOMER RELATIONSHIP MANAGEMENT

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London School of International Business (LSIB)

AwardedOn

05 May 2025

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