Advanced Certificate CRM for a Hyper-Connected World

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The Advanced Certificate in CRM for a Hyper-Connected World is a comprehensive course designed to equip learners with the essential skills needed to excel in today's interconnected world. This certificate course focuses on the latest CRM technologies, strategies, and trends, empowering learners to drive customer engagement, improve customer experience, and enhance brand loyalty.

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AboutThisCourse

In an era where businesses are increasingly reliant on data-driven decision-making, this course is more relevant than ever. Learners will gain hands-on experience with CRM software, data analysis tools, and automation platforms, enabling them to optimize customer interactions and drive business growth. With a strong emphasis on practical application, this course is ideal for marketing professionals, sales representatives, customer service specialists, and business owners looking to stay ahead of the curve in a rapidly evolving industry. By completing this course, learners will be well-positioned to advance their careers and make meaningful contributions to their organizations.

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CourseDetails

• Customer Relationship Management (CRM) Fundamentals
• Hyper-Connected CRM: Emerging Trends & Technologies
• Implementing CRM in a Hyper-Connected World
• Advanced CRM Analytics: Data-Driven Decisions
• CRM Personalization: Tailoring Customer Experiences
• CRM Integration: Connecting Systems & Processes
• Social CRM: Leveraging Social Media for Customer Engagement
• Mobile CRM: Optimizing for On-the-Go Access
• CRM Security & Compliance: Protecting Customer Data

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EntryRequirements

  • BasicUnderstandingSubject
  • ProficiencyEnglish
  • ComputerInternetAccess
  • BasicComputerSkills
  • DedicationCompleteCourse

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  • NotRegulatedAuthorized
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CourseFee

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FastTrack GBP £140
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AcceleratedLearningPath
  • ThreeFourHoursPerWeek
  • EarlyCertificateDelivery
  • OpenEnrollmentStartAnytime
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StandardMode GBP £90
CompleteInTwoMonths
FlexibleLearningPace
  • TwoThreeHoursPerWeek
  • RegularCertificateDelivery
  • OpenEnrollmentStartAnytime
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  • DigitalCertificate
  • CourseMaterials
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ADVANCED CERTIFICATE CRM FOR A HYPER-CONNECTED WORLD
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London School of International Business (LSIB)
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05 May 2025
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