Advanced Certificate CRM and the Connected Ecosystem

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The Advanced Certificate CRM and Connected Ecosystem course is a comprehensive program designed to equip learners with the necessary skills to excel in Customer Relationship Management (CRM) and connected ecosystems. This course is of utmost importance in today's digital age, where businesses are increasingly relying on CRM systems to manage customer relationships and data.

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AboutThisCourse

The course covers vital areas such as CRM strategy, implementation, and management, as well as the connected ecosystem, which includes integrating various technologies, platforms, and systems. Learners will gain hands-on experience with leading CRM platforms, enabling them to effectively manage customer relationships, improve customer engagement, and drive business growth. With the growing demand for CRM professionals, this course offers learners a unique opportunity to enhance their skills and advance their careers. By completing this course, learners will be equipped with the essential skills required to succeed in CRM and connected ecosystem roles, making them highly sought after in today's job market.

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CourseDetails

• Customer Relationship Management (CRM) Fundamentals
• CRM Data Management and Analytics
• CRM Integration with Marketing Automation Tools
• CRM and Social Media: Connecting with Customers
• CRM Strategy and Implementation
• Salesforce CRM: Advanced Features and Functionality
• Microsoft Dynamics 365: CRM Customization and Configuration
• CRM and Artificial Intelligence: Opportunities and Challenges
• Mobile CRM and Remote Work: Best Practices and Tools
• CRM Security and Compliance: Protecting Customer Data

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EntryRequirements

  • BasicUnderstandingSubject
  • ProficiencyEnglish
  • ComputerInternetAccess
  • BasicComputerSkills
  • DedicationCompleteCourse

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  • NotAccreditedRecognized
  • NotRegulatedAuthorized
  • ComplementaryFormalQualifications

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CourseFee

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FastTrack GBP £140
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AcceleratedLearningPath
  • ThreeFourHoursPerWeek
  • EarlyCertificateDelivery
  • OpenEnrollmentStartAnytime
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StandardMode GBP £90
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FlexibleLearningPace
  • TwoThreeHoursPerWeek
  • RegularCertificateDelivery
  • OpenEnrollmentStartAnytime
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  • DigitalCertificate
  • CourseMaterials
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ADVANCED CERTIFICATE CRM AND THE CONNECTED ECOSYSTEM
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London School of International Business (LSIB)
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05 May 2025
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