Executive Development Programme CRM for Competitive Differentiation
-- ViewingNowThe Executive Development Programme in CRM for Competitive Differentiation is a certificate course designed to empower professionals with the essential skills needed to excel in today's data-driven business landscape. This program emphasizes the importance of Customer Relationship Management (CRM) as a critical tool for competitive differentiation, enabling organizations to build lasting relationships with customers and drive growth.
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โข CRM Overview
โข Customer Segmentation and Profiling
โข Customer Relationship Lifecycle
โข Data-Driven Decision Making in CRM
โข CRM Strategy for Competitive Differentiation
โข Implementing CRM Systems and Technology
โข CRM Analytics and Metrics
โข Customer Experience Management
โข Change Management and CRM Adoption
โข CRM Best Practices for Executive Leaders
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- BasicUnderstandingSubject
- ProficiencyEnglish
- ComputerInternetAccess
- BasicComputerSkills
- DedicationCompleteCourse
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- NotAccreditedRecognized
- NotRegulatedAuthorized
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- ThreeFourHoursPerWeek
- EarlyCertificateDelivery
- OpenEnrollmentStartAnytime
- TwoThreeHoursPerWeek
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