Global Certificate Customer Relationship Management and Analytics

Name: Global Certificate Customer Relationship Management and Analytics
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The Global Certificate in Customer Relationship Management and Analytics is a comprehensive course designed to empower learners with the essential skills required to thrive in today's data-driven business landscape. This course emphasizes the importance of customer relationship management (CRM) and analytics in driving business growth and customer satisfaction.

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AboutThisCourse

In an era where data has become the new oil, understanding CRM and analytics is crucial for organizations to make informed decisions and stay ahead of the competition. This course is in high demand across industries, as businesses seek professionals who can leverage data to improve customer relationships, increase revenue, and reduce churn. Through this course, learners will gain hands-on experience with CRM tools, data analysis techniques, and customer segmentation strategies. By the end of the course, learners will be equipped with the essential skills to analyze customer data, identify trends and patterns, and develop data-driven strategies for customer engagement and retention. This course is an excellent opportunity for professionals looking to advance their careers in marketing, sales, customer service, or data analytics.

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CourseDetails

• Customer Relationship Management (CRM) Fundamentals
• CRM Strategies and Implementation
• CRM Software and Technology
• Data Analysis for Customer Relationships
• Customer Segmentation and Targeting
• Customer Lifecycle Management
• Customer Experience Management
• Metrics and Analytics in CRM
• Social CRM and Digital Marketing
• Ethics and Privacy in CRM Analytics

CareerPath

The Global Certificate Customer Relationship Management and Analytics program prepares professionals for exciting roles in the UK market. The 3D pie chart below displays the distribution of job opportunities in the industry, emphasizing the high demand for CRM specialists and analysts. 1. **Customer Relationship Management Specialist**: These professionals are responsible for managing and implementing CRM strategies, supporting customer-oriented teams, and optimizing customer experiences. *Avg. Salary Range*: £30,000 - £50,000 2. **CRM Analytics Consultant**: These analytical experts focus on data-driven solutions, improving CRM systems, and delivering valuable insights to businesses. *Avg. Salary Range*: £35,000 - £65,000 3. **Salesforce CRM Developer**: Salesforce professionals develop and customize Salesforce platforms, integrating applications, and creating efficient solutions. *Avg. Salary Range*: £40,000 - £80,000 4. **Microsoft Dynamics CRM Administrator**: Microsoft Dynamics experts manage CRM implementations, system upgrades, and user support for businesses using Microsoft products. *Avg. Salary Range*: £30,000 - £50,000 The Google Charts 3D pie chart showcases the vibrant landscape of CRM opportunities, with a transparent background and responsive design ideal for viewing on various devices. Dive into the world of Customer Relationship Management and Analytics with our global certificate program to explore these dynamic roles and expand your career potential.

EntryRequirements

BasicUnderstandingSubject
ProficiencyEnglish
ComputerInternetAccess
BasicComputerSkills
DedicationCompleteCourse

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FastTrack GBP £140

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AcceleratedLearningPath

ThreeFourHoursPerWeek
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StandardMode GBP £90

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FlexibleLearningPace

TwoThreeHoursPerWeek
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GLOBAL CERTIFICATE CUSTOMER RELATIONSHIP MANAGEMENT AND ANALYTICS

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London School of International Business (LSIB)

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05 May 2025

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