Advanced Certificate CRM for a Changing Landscape

Name: Advanced Certificate CRM for a Changing Landscape
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The Advanced Certificate in CRM for a Changing Landscape is a comprehensive course designed to empower professionals with essential skills to excel in today's dynamic business environment. This certificate course highlights the importance of Customer Relationship Management (CRM) in driving organizational growth and customer satisfaction.

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AboutThisCourse

In an era of rapid technological advancements and evolving customer expectations, this program focuses on the latest CRM trends, tools, and strategies, preparing learners for the challenges and opportunities that lie ahead. By enrolling in this course, professionals can enhance their understanding of CRM's role in data-driven decision-making, omnichannel customer experiences, and artificial intelligence integration. Upon completion, learners will be equipped with the skills to leverage CRM technologies to drive business success, leading to improved career prospects and higher earning potential in various industries. Stand out in the competitive job market by gaining the expertise to develop and implement effective CRM strategies that align with your organization's goals and values.

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CourseDetails

• Advanced CRM Concepts
• CRM Data Management and Security
• CRM Customization and Integration
• Customer Experience (CX) Management
• CRM Analytics and Business Intelligence
• Artificial Intelligence (AI) and Machine Learning (ML) in CRM
• Mobile CRM and Remote Workforce Enablement
• CRM Strategy and Implementation Best Practices
• Change Management in CRM Deployments

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EntryRequirements

BasicUnderstandingSubject
ProficiencyEnglish
ComputerInternetAccess
BasicComputerSkills
DedicationCompleteCourse

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FastTrack GBP £140

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AcceleratedLearningPath

ThreeFourHoursPerWeek
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StandardMode GBP £90

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FlexibleLearningPace

TwoThreeHoursPerWeek
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ADVANCED CERTIFICATE CRM FOR A CHANGING LANDSCAPE

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London School of International Business (LSIB)

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05 May 2025

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