Global Certificate in Service Design: Redefined by DevOps

Name: Global Certificate in Service Design: Redefined by DevOps
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The Global Certificate in Service Design: Redefined by DevOps is a comprehensive course that focuses on the critical aspect of service design in today's fast-paced, technology-driven world. This course is essential for professionals who want to stay ahead in the industry, as it provides a deep understanding of the latest service design principles, tools, and techniques.

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AboutThisCourse

With the increasing demand for services that are designed with the user in mind, this course is perfect for professionals who want to advance their careers in service design, DevOps, and related fields. By taking this course, learners will gain the essential skills needed to design, implement, and manage services that meet the needs of users and businesses alike. The course covers a wide range of topics, including service design thinking, user research, prototyping, and testing. Learners will also gain hands-on experience with the latest service design tools and techniques, enabling them to apply their knowledge in real-world scenarios. By the end of the course, learners will have a solid foundation in service design and the skills needed to succeed in this exciting and growing field.

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CourseDetails

• Service Design Thinking: Understanding the user-centered approach to service design, including empathy, ideation, and prototyping.
• DevOps Foundations: Introducing DevOps principles, practices, and tools, such as continuous integration, delivery, and deployment.
• Designing for Continuous Improvement: Implementing feedback loops, monitoring, and measuring to continuously improve services and systems.
• Collaborative Service Design: Fostering cross-functional collaboration between development, operations, and other teams to design and deliver services.
• Service Blueprinting: Creating visual maps and models to represent and analyze service touchpoints, interactions, and processes.
• Designing for Scalability and Resilience: Building services that can handle high traffic and recover quickly from failures.
• Security in Service Design: Incorporating security best practices and principles into service design, such as defense in depth and zero trust.
• Designing for Accessibility and Inclusion: Ensuring services are usable and accessible to people with diverse abilities, backgrounds, and cultures.
• Implementing Service Design in Agile and Lean Environments: Aligning service design with agile and lean methodologies and frameworks.

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EntryRequirements

BasicUnderstandingSubject
ProficiencyEnglish
ComputerInternetAccess
BasicComputerSkills
DedicationCompleteCourse

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FastTrack GBP £140

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AcceleratedLearningPath

ThreeFourHoursPerWeek
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StandardMode GBP £90

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FlexibleLearningPace

TwoThreeHoursPerWeek
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GLOBAL CERTIFICATE IN SERVICE DESIGN: REDEFINED BY DEVOPS

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London School of International Business (LSIB)

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05 May 2025

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