Certificate in E-commerce Journey Mapping for Beginners

Name: Certificate in E-commerce Journey Mapping for Beginners
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The Certificate in E-commerce Journey Mapping for Beginners is a comprehensive course designed to equip learners with the essential skills needed to excel in the rapidly growing e-commerce industry. This course focuses on journey mapping, a critical technique used to understand customer behavior and optimize online shopping experiences.

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AboutThisCourse

In today's digital age, e-commerce has become a vital part of businesses worldwide, making this course increasingly important. By the end of the course, learners will have a deep understanding of customer needs, behaviors, and pain points, allowing them to create effective e-commerce strategies that drive sales and customer loyalty. This course is ideal for beginners looking to start a career in e-commerce or marketing professionals looking to enhance their skills. Learners will gain hands-on experience in journey mapping, customer segmentation, and data analysis, providing them with a competitive edge in the job market. By completing this course, learners will be well on their way to a rewarding career in e-commerce.

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CourseDetails

• Understanding E-commerce
• Importance of Customer Journey Mapping
• Steps in Creating an E-commerce Customer Journey Map
• Identifying Touchpoints in E-commerce Journey Mapping
• Analyzing Customer Pain Points in E-commerce
• Tools for E-commerce Journey Mapping
• Measuring Success in E-commerce Journey Mapping
• Best Practices in E-commerce Customer Journey Mapping
• Real-world Examples of E-commerce Journey Mapping

CareerPath

The Certificate in E-commerce Journey Mapping for Beginners focuses on five key roles in the e-commerce industry. Based on recent job market trends, these roles are in high demand in the UK. 1. **E-commerce Web Developer**: With the rapid growth of online businesses, e-commerce web developers play a crucial role in building, maintaining, and optimizing e-commerce websites. The average salary for a junior e-commerce web developer is around £25,000 per year. 2. **E-commerce UI/UX Designer**: A UX/UI designer ensures that e-commerce websites offer seamless and engaging user experiences. These professionals earn an average salary of £28,000 per year in the UK. 3. **E-commerce Marketing Specialist**: E-commerce marketing specialists focus on driving sales through advertising, email marketing, and social media campaigns. In the UK, the average salary for this role is around £27,000 per year. 4. **E-commerce Data Analyst**: Data analysts help e-commerce businesses make data-driven decisions by collecting, analyzing, and interpreting website and customer data. The average salary for an e-commerce data analyst in the UK is around £30,000 per year. 5. **E-commerce Project Manager**: As a project manager, you'll oversee various aspects of an e-commerce business's development and growth. The average salary for an e-commerce project manager in the UK is around £35,000 per year. By focusing on these in-demand roles, the Certificate in E-commerce Journey Mapping for Beginners prepares students for successful careers in the e-commerce industry.

EntryRequirements

BasicUnderstandingSubject
ProficiencyEnglish
ComputerInternetAccess
BasicComputerSkills
DedicationCompleteCourse

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FastTrack GBP £140

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AcceleratedLearningPath

ThreeFourHoursPerWeek
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StandardMode GBP £90

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FlexibleLearningPace

TwoThreeHoursPerWeek
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CERTIFICATE IN E-COMMERCE JOURNEY MAPPING FOR BEGINNERS

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London School of International Business (LSIB)

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05 May 2025

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