Executive Development Programme in Customer Value & Strategic Planning

Name: Executive Development Programme in Customer Value & Strategic Planning
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The Executive Development Programme in Customer Value & Strategic Planning is a certificate course designed to empower professionals with essential skills in customer value management and strategic planning. In today's competitive business landscape, understanding customer needs and developing effective strategies are crucial for career advancement and organizational success.

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AboutThisCourse

This course focuses on the importance of customer value management, segmentation, positioning, and strategic planning to help learners drive growth and profitability in their organizations. By taking this course, learners will gain a deep understanding of customer behavior, market trends, and strategic planning techniques that are in high demand across industries. Through interactive lectures, case studies, and real-world examples, learners will develop critical thinking, problem-solving, and communication skills that are essential for career advancement. By the end of the course, learners will be equipped with a comprehensive toolkit to create and implement effective customer value management and strategic planning initiatives that drive results.

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CourseDetails

• Customer Value Management
• Strategic Planning for Customer Value
• Understanding Customer Segmentation
• Customer Lifetime Value Analysis
• Customer Experience and Relationship Management
• Data-Driven Decision Making for Customer Value
• Designing and Implementing Customer Value Strategies
• Metrics and Measurement for Customer Value
• Change Management and Leadership in Customer Value Strategies

CareerPath

The **Executive Development Programme in Customer Value & Strategic Planning** focuses on developing professionals who can understand and drive customer value, while leading strategic planning initiatives in the UK market. This section highlights the job market trends, salary ranges, and skill demand using a 3D pie chart with relevant statistics: 1. **Customer Value Manager**: Professionals in this role focus on managing the overall customer value framework and ensuring consistent implementation with a cross-functional team. (25%) 2. **Customer Insights Analyst**: Analysts are responsible for conducting comprehensive research and analyzing customer behavior, expectations, and feedback to provide actionable insights. (30%) 3. **Strategic Planner**: Strategic planners create and oversee strategic plans, translating business objectives into an effective and adaptable strategy. (20%) 4. **Market Research Specialist**: Specialists conduct market research to identify new opportunities and understand market trends, competitor activities, and customer preferences. (15%) 5. **Data Scientist (Customer Focus)**: Data scientists leverage statistical and machine learning techniques to identify patterns and trends in customer data, enabling informed decision-making. (10%) The 3D pie chart is fully responsive and adapts to all screen sizes, providing a clear visual representation of the different roles and their significance in the Executive Development Programme for Customer Value & Strategic Planning in the UK.

EntryRequirements

BasicUnderstandingSubject
ProficiencyEnglish
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BasicComputerSkills
DedicationCompleteCourse

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FastTrack GBP £140

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AcceleratedLearningPath

ThreeFourHoursPerWeek
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StandardMode GBP £90

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TwoThreeHoursPerWeek
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EXECUTIVE DEVELOPMENT PROGRAMME IN CUSTOMER VALUE & STRATEGIC PLANNING

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London School of International Business (LSIB)

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05 May 2025

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