Professional Certificate in Designing Conversational Flows

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The Professional Certificate in Designing Conversational Flows is a comprehensive course that empowers learners with the essential skills to create engaging and effective conversational experiences. In today's digital age, conversational design has become a critical component of user experience, with businesses increasingly leveraging chatbots, voice assistants, and other conversational interfaces to connect with customers.

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AboutThisCourse

This course is designed to meet the growing industry demand for conversational designers, providing learners with a solid understanding of the principles and best practices of conversational design. By mastering the art of designing conversational flows, learners can enhance their career opportunities in various fields, including UX/UI design, product management, and digital marketing. Through a combination of engaging lectures, real-world examples, and hands-on projects, this course equips learners with the skills to design and implement conversational experiences that are not only intuitive and engaging but also drive business results. By the end of the course, learners will have a portfolio of conversational designs to showcase their newfound skills and expertise.

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CourseDetails

• Introduction to Conversational Flows
• Understanding User Intent and Entities
• Designing Conversational Flow Diagrams
• Creating Effective Chatbot Scripts
• Building Conversational Flows with Visual Tools
• Testing and Optimizing Conversational Flows
• Best Practices for Designing Conversational Flows
• Natural Language Processing (NLP) Fundamentals
• Multi-Channel Conversational Flow Design
• Advanced Techniques in Conversational Flow Design

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EntryRequirements

  • BasicUnderstandingSubject
  • ProficiencyEnglish
  • ComputerInternetAccess
  • BasicComputerSkills
  • DedicationCompleteCourse

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  • NotRegulatedAuthorized
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CourseFee

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FastTrack GBP £140
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AcceleratedLearningPath
  • ThreeFourHoursPerWeek
  • EarlyCertificateDelivery
  • OpenEnrollmentStartAnytime
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StandardMode GBP £90
CompleteInTwoMonths
FlexibleLearningPace
  • TwoThreeHoursPerWeek
  • RegularCertificateDelivery
  • OpenEnrollmentStartAnytime
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  • FullCourseAccess
  • DigitalCertificate
  • CourseMaterials
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PROFESSIONAL CERTIFICATE IN DESIGNING CONVERSATIONAL FLOWS
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London School of International Business (LSIB)
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05 May 2025
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