Global Certificate in Revolutionizing Service Design

Name: Global Certificate in Revolutionizing Service Design
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The Global Certificate in Revolutionizing Service Design is a comprehensive course that empowers learners with the essential skills needed to excel in the service industry. This program highlights the importance of designing customer-centric services, driving innovation, and improving service quality.

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AboutThisCourse

In today's experience-driven economy, there is a growing demand for service design professionals who can create seamless, engaging, and memorable customer experiences. This course is designed to equip learners with the latest methodologies, tools, and techniques to meet this industry need. By completing this course, learners will gain a deep understanding of the service design process, from research and ideation to prototyping and implementation. They will also develop the ability to analyze customer needs, map service journeys, and measure the impact of their designs. These skills are critical for career advancement in a wide range of industries, including hospitality, finance, healthcare, and technology.

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CourseDetails

• User-centered Design
• Service Design Thinking
• Designing for Service Innovation
• Service Blueprinting
• Prototyping and Iterative Design
• Customer Journey Mapping
• Service Culture and Organizational Change
• Measuring Success in Service Design
• Collaboration and Co-creation in Service Design

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EntryRequirements

BasicUnderstandingSubject
ProficiencyEnglish
ComputerInternetAccess
BasicComputerSkills
DedicationCompleteCourse

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FastTrack GBP £140

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AcceleratedLearningPath

ThreeFourHoursPerWeek
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StandardMode GBP £90

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FlexibleLearningPace

TwoThreeHoursPerWeek
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DigitalCertificate
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GLOBAL CERTIFICATE IN REVOLUTIONIZING SERVICE DESIGN

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London School of International Business (LSIB)

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05 May 2025

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