Certificate in Customer Value & Design Thinking
-- ViewingNowThe Certificate in Customer Value & Design Thinking course is a vital program for those seeking to excel in customer-centric innovation and growth. This course addresses the increasing industry demand for professionals who can combine design thinking principles with customer value strategies.
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โข Introduction to Customer Value & Design Thinking
โข Understanding Customer Segments and Needs
โข The Design Thinking Process
โข Empathy: The Foundation of Design Thinking
โข Defining the Problem: Identifying Customer Pain Points
โข Ideation: Generating Innovative Solutions
โข Prototyping and Testing: Rapid Iterations
โข Implementing Customer Value Strategies
โข Measuring and Evaluating Customer Value
โข Continuous Improvement: Embracing a Culture of Design Thinking
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- BasicUnderstandingSubject
- ProficiencyEnglish
- ComputerInternetAccess
- BasicComputerSkills
- DedicationCompleteCourse
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- ThreeFourHoursPerWeek
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- TwoThreeHoursPerWeek
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