Advanced Certificate in Data-Driven Customer Relationship Management

Name: Advanced Certificate in Data-Driven Customer Relationship Management
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The Advanced Certificate in Data-Driven Customer Relationship Management is a crucial course for professionals seeking to harness data to optimize customer relationships. This certification focuses on essential skills like data analysis, segmentation, and targeted marketing, making it highly relevant in today's data-driven business landscape.

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AboutThisCourse

With the increasing demand for data-savvy professionals, this course equips learners with the skills to leverage customer data, enhance customer engagement, and drive business growth. By the end of the course, learners will be able to design and implement data-driven CRM strategies, thus significantly improving their career advancement opportunities. In summary, this course is a powerful tool for professionals looking to stay ahead of the curve in CRM and data analysis. By completing this certification, learners will be better positioned to succeed in a competitive job market and deliver value to their organizations.

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CourseDetails

• Advanced Customer Segmentation: uncovering actionable insights through customer data
• Data-Driven Personalization: optimizing customer experiences using segmentation and targeting
• Customer Lifetime Value (CLV) Analysis: predicting and maximizing customer value
• Multi-Channel Attribution Modeling: understanding the customer journey and touchpoints
• Predictive Analytics in CRM: leveraging machine learning for customer insights
• Data Visualization and Reporting: effectively communicating CRM insights to stakeholders
• CRM Data Management: collecting, cleaning, and maintaining high-quality customer data
• CRM Strategy and Implementation: aligning CRM with business goals and optimizing technology
• CRM Ethics and Compliance: ensuring data privacy and security while building customer trust

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EntryRequirements

BasicUnderstandingSubject
ProficiencyEnglish
ComputerInternetAccess
BasicComputerSkills
DedicationCompleteCourse

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FastTrack GBP £140

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AcceleratedLearningPath

ThreeFourHoursPerWeek
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StandardMode GBP £90

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FlexibleLearningPace

TwoThreeHoursPerWeek
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ADVANCED CERTIFICATE IN DATA-DRIVEN CUSTOMER RELATIONSHIP MANAGEMENT

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London School of International Business (LSIB)

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05 May 2025

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