Advanced Certificate in Voice Technology & CX

Name: Advanced Certificate in Voice Technology & CX
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The Advanced Certificate in Voice Technology & CX is a comprehensive course designed to equip learners with essential skills for career advancement in the rapidly growing field of voice technology. This certificate course focuses on the importance of voice technology in enhancing customer experience (CX) and improving business efficiency.

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AboutThisCourse

With the increasing demand for voice-activated tools and systems, there is a high industry need for professionals who possess a deep understanding of voice technology and its applications. This course covers various topics, including speech recognition, natural language processing, and conversational AI. By the end of this course, learners will have gained practical experience in designing, developing, and implementing voice technology solutions that can transform business operations and improve customer satisfaction. The course also provides opportunities for learners to work on real-world projects and build a portfolio that can showcase their skills to potential employers.

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CourseDetails

• Advanced Speech Recognition Technologies
• Natural Language Processing and Understanding
• Voice Biometrics and Security
• Conversational AI and Chatbot Development
• Voice User Interface (VUI) Design Principles
• Multi-modal Voice Technology Integration
• Advanced Analytics for Voice Technology
• Ethical and Legal Considerations in Voice Technology
• Customer Experience (CX) Strategy and Implementation with Voice Technology

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EntryRequirements

BasicUnderstandingSubject
ProficiencyEnglish
ComputerInternetAccess
BasicComputerSkills
DedicationCompleteCourse

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ComplementaryFormalQualifications

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FastTrack GBP £140

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AcceleratedLearningPath

ThreeFourHoursPerWeek
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StandardMode GBP £90

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FlexibleLearningPace

TwoThreeHoursPerWeek
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DigitalCertificate
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ADVANCED CERTIFICATE IN VOICE TECHNOLOGY & CX

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London School of International Business (LSIB)

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05 May 2025

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