Executive Development Programme in CRM with Edge: Building High-Performance Teams

Name: Executive Development Programme in CRM with Edge: Building High-Performance Teams
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The Executive Development Programme in CRM with Edge: Building High-Performance Teams certificate course is a comprehensive program that emphasizes the significance of Customer Relationship Management (CRM) in today's business landscape. This course is essential for professionals seeking to enhance their understanding of CRM strategies, tools, and techniques to drive customer engagement, loyalty, and revenue.

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AboutThisCourse

With the increasing demand for CRM expertise in various industries, this course provides learners with the necessary skills to excel in their careers and contribute to their organizations' success. By focusing on building high-performance teams, the program equips learners with the leadership and team-building skills required to manage and motivate diverse teams in a CRM context. Through interactive lectures, case studies, and hands-on activities, learners will gain practical experience in implementing CRM strategies, leveraging CRM technology, and analyzing CRM data to make informed business decisions. As a result, this course empowers learners with the essential skills for career advancement in a competitive and ever-evolving industry.

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CourseDetails

• Customer Relationship Management (CRM) Fundamentals
• Understanding Customer Segmentation and Targeting
• The Role of Data Analytics in CRM
• Building Customer Trust and Loyalty
• Designing and Implementing Effective CRM Strategies
• Leveraging CRM Technology for High-Performance Teams
• Communication and Collaboration Skills for CRM Success
• Managing Customer Conflict and Negotiation in CRM
• Continuous Improvement in CRM and Team Performance

CareerPath

In the ever-evolving landscape of Customer Relationship Management (CRM), professionals with specialized skills are in high demand. Our Executive Development Programme in CRM with Edge focuses on building high-performance teams to drive your business forward. Here's a closer look at the current job market trends and skill demands for CRM roles in the UK. - CRM Managers: With a 25% share, CRM Managers are the most sought-after professionals, leading teams and strategies to enhance customer experiences. - CRM Developers: Comprising 30% of the demand, CRM Developers focus on building and customizing CRM systems to meet business needs. - CRM Analysts: Holding 20% of the market share, CRM Analysts evaluate CRM data, providing valuable insights for decision-making. - CRM Consultants: Representing 15% of the demand, CRM Consultants offer expert guidance on CRM implementation and optimization. - CRM Support: With 10% of the share, CRM Support professionals ensure smooth day-to-day operations, addressing user issues and system maintenance. These roles showcase the diverse and vital functions of a successful CRM team, each requiring a unique set of skills and expertise. By investing in our Executive Development Programme, you'll empower your team to excel in these areas, leading to increased productivity and a stronger bottom line.

EntryRequirements

BasicUnderstandingSubject
ProficiencyEnglish
ComputerInternetAccess
BasicComputerSkills
DedicationCompleteCourse

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FastTrack GBP £140

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AcceleratedLearningPath

ThreeFourHoursPerWeek
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StandardMode GBP £90

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TwoThreeHoursPerWeek
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EXECUTIVE DEVELOPMENT PROGRAMME IN CRM WITH EDGE: BUILDING HIGH-PERFORMANCE TEAMS

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London School of International Business (LSIB)

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05 May 2025

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