Executive Development Programme in Service Management with Data
-- ViewingNowThe Executive Development Programme in Service Management with Data is a comprehensive course designed to meet the growing industry demand for professionals with a deep understanding of service management and data analytics. This programme emphasizes the importance of data-driven decision-making in service management, providing learners with essential skills for career advancement in today's data-centric world.
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โข Service Strategy · Service Design · Service Transition
โข Service Operation · Continual Service Improvement · Data Analysis
โข Customer Experience Management · Employee Engagement · Service Metrics
โข IT Service Management Frameworks (e.g., ITIL, COBIT, ISO 20000) · Digital Transformation
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- BasicUnderstandingSubject
- ProficiencyEnglish
- ComputerInternetAccess
- BasicComputerSkills
- DedicationCompleteCourse
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- NotAccreditedRecognized
- NotRegulatedAuthorized
- ComplementaryFormalQualifications
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- ThreeFourHoursPerWeek
- EarlyCertificateDelivery
- OpenEnrollmentStartAnytime
- TwoThreeHoursPerWeek
- RegularCertificateDelivery
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- DigitalCertificate
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