Advanced Certificate in Edge CRM: Building a Competitive Advantage

Name: Advanced Certificate in Edge CRM: Building a Competitive Advantage
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The Advanced Certificate in Edge CRM: Building a Competitive Advantage is a comprehensive course designed to empower professionals with essential skills in CRM strategies. This certificate program highlights the importance of CRM in gaining a competitive edge, meeting industry demand, and driving business growth.

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AboutThisCourse

In this age of digital transformation, organizations increasingly rely on CRM systems to manage customer relationships, optimize sales processes, and enhance customer experiences. This course equips learners with the latest CRM concepts, tools, and techniques to excel in their careers. Key learning objectives include mastering CRM best practices, integrating CRM with marketing automation and social media, managing data-driven insights, and utilizing CRM analytics for data-driven decision-making. By completing this course, learners will be well-prepared to tackle the challenges of today's dynamic business landscape and advance their careers in CRM and related fields.

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CourseDetails

• Unit 1: Introduction to Edge CRM
• Unit 2: Advanced CRM Concepts and Architecture
• Unit 3: Data Management & Analytics in Edge CRM
• Unit 4: Integrating Edge CRM with Marketing Automation Tools
• Unit 5: Sales Enablement through Edge CRM
• Unit 6: Customer Service & Support in Edge CRM
• Unit 7: Customization & Configuration Options in Edge CRM
• Unit 8: Security & Privacy Best Practices for Edge CRM
• Unit 9: Change Management & User Adoption Strategies
• Unit 10: Future Trends & Innovations in Edge CRM

CareerPath

The Advanced Certificate in Edge CRM offers a competitive edge for professionals seeking roles in the expanding CRM market. The 3D pie chart above displays the current job market trends in the UK for CRM-related positions. As a Data Analyst, you can expect to be in high demand, with 25% of the market share. CRM Consultants follow closely, representing 30% of the market. CRM Developers and Managers take up 20% and 15% of the market, respectively, while CRM Support roles account for 10%. Equip yourself with this advanced certification to propel your career in the dynamic CRM landscape.

EntryRequirements

BasicUnderstandingSubject
ProficiencyEnglish
ComputerInternetAccess
BasicComputerSkills
DedicationCompleteCourse

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FastTrack GBP £140

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AcceleratedLearningPath

ThreeFourHoursPerWeek
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StandardMode GBP £90

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FlexibleLearningPace

TwoThreeHoursPerWeek
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ADVANCED CERTIFICATE IN EDGE CRM: BUILDING A COMPETITIVE ADVANTAGE

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London School of International Business (LSIB)

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05 May 2025

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