Certificate in CX Analytics for Marketing Professionals
-- ViewingNowThe Certificate in CX Analytics for Marketing Professionals is a crucial course designed for marketing professionals seeking to enhance their analytical skills in customer experience (CX). This program is increasingly important due to the growing demand for data-driven marketing strategies that prioritize customer satisfaction and loyalty.
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โข Customer Experience (CX) Analytics Fundamentals
โข Understanding Customer Journey Mapping
โข Metrics and KPIs in CX Analytics
โข Data Collection Methods for CX Analytics
โข Data Analysis Techniques in CX Analytics
โข CX Analytics Tools and Software
โข Utilizing Voice of the Customer (VoC) Data
โข Implementing CX Analytics Strategies
โข Measuring and Reporting CX Analytics Results
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- BasicUnderstandingSubject
- ProficiencyEnglish
- ComputerInternetAccess
- BasicComputerSkills
- DedicationCompleteCourse
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- NotRegulatedAuthorized
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- ThreeFourHoursPerWeek
- EarlyCertificateDelivery
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- TwoThreeHoursPerWeek
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