Professional Certificate in Feedback & Communication Skills

Name: Professional Certificate in Feedback & Communication Skills
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The Professional Certificate in Feedback & Communication Skills is a crucial course designed to enhance learners' ability to communicate effectively and provide constructive feedback in a professional setting. This program addresses the significant industry demand for employees with strong communication skills, which are essential for career advancement and team collaboration.

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AboutThisCourse

Throughout the course, learners will develop their listening, speaking, and writing abilities, as well as their capacity to deliver feedback that promotes growth and development. The program equips learners with the tools to navigate difficult conversations, manage conflicts, and build trust within their teams. By completing this certificate course, learners will be better prepared to excel in their careers and make meaningful contributions to their organizations.

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CourseDetails

• Understanding Feedback: Importance, Types, and Benefits
• Effective Communication: Key Concepts and Techniques
• Giving Constructive Feedback: Strategies and Best Practices
• Receiving Feedback: Responding, Reflecting, and Learning
• Active Listening: Techniques and Barriers
• Non-Verbal Communication: Impact and Interpretation
• Managing Conflict through Feedback and Dialogue
• Building Trust and Rapport through Effective Communication
• Cross-Cultural Communication: Challenges and Best Practices
• Assessing and Improving Communication and Feedback Skills

CareerPath

The Professional Certificate in Feedback & Communication Skills program is designed to equip learners with essential communication skills that are highly sought-after in the UK job market. With a focus on active listening, nonverbal communication, constructive feedback, conflict resolution, empathy, and assertiveness, this program is tailored to meet the demands of today's dynamic work environment. As you can see in the 3D pie chart above, each skill is represented proportionally based on its demand in the UK job market. Active listening holds the largest share, emphasizing the importance of attentively receiving and interpreting messages from others. Nonverbal communication, which includes body language, facial expressions, and gestures, comes in second, highlighting the role of non-verbal cues in effective communication. Constructive feedback, conflict resolution, and empathy follow closely, each with a significant demand percentage. These skills are crucial for building strong relationships, fostering collaboration, and maintaining a positive work environment. Assertiveness, though representing a smaller share, is still an important aspect of communication, enabling individuals to express their thoughts and feelings in a confident and respectful manner. By developing these in-demand communication skills, learners can enhance their professional growth and improve their employability in the UK job market. The Professional Certificate in Feedback & Communication Skills program is designed to support this journey, providing learners with the necessary tools and resources to excel in their careers.

EntryRequirements

BasicUnderstandingSubject
ProficiencyEnglish
ComputerInternetAccess
BasicComputerSkills
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NotAccreditedRecognized
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FastTrack GBP £140

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AcceleratedLearningPath

ThreeFourHoursPerWeek
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StandardMode GBP £90

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FlexibleLearningPace

TwoThreeHoursPerWeek
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PROFESSIONAL CERTIFICATE IN FEEDBACK & COMMUNICATION SKILLS

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London School of International Business (LSIB)

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05 May 2025

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