Global Certificate in Online Community Management
-- ViewingNowThe Global Certificate in Online Community Management is a comprehensive course that equips learners with essential skills to excel in the rapidly growing field of community management. This course emphasizes the importance of building, engaging, and managing online communities to drive business growth and success.
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⢠Unit 1: Introduction to Online Community Management
⢠Unit 2: Understanding Target Audiences and User Personas
⢠Unit 3: Building and Designing Online Communities
⢠Unit 4: Moderation Techniques and Strategies
⢠Unit 5: Engaging and Retaining Community Members
⢠Unit 6: Social Media Management for Online Communities
⢠Unit 7: Analyzing and Measuring Community Success
⢠Unit 8: Conflict Resolution and De-escalation in Online Communities
⢠Unit 9: Legal and Ethical Considerations in Online Community Management
⢠Unit 10: Trends and Innovations in Online Community Management
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