Certificate in Customer Behavior & Product Management
-- ViewingNowThe Certificate in Customer Behavior & Product Management is a comprehensive course designed to equip learners with essential skills in understanding customer needs and managing successful products. This program highlights the importance of analyzing customer behavior, identifying market trends, and creating data-driven product strategies.
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Here are the essential units for a Certificate in Customer Behavior & Product Management:
◦ Customer Behavior Essentials:
◦ Understanding Customer Personas:
◦ Customer Segmentation and Targeting:
◦ Customer Journey Mapping:
◦ Customer Experience Management:
◦ Customer Feedback and Analytics:
◦ Product Management Essentials:
◦ Product Strategy and Roadmapping:
◦ Product Development and Design:
◦ Product Marketing and Sales:
◦ Product Analytics and Metrics:
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