Executive Development Programme in Future-Ready Retail Banking Leadership
-- ViewingNowThe Executive Development Programme in Future-Ready Retail Banking Leadership is a certificate course designed to equip learners with essential skills for career advancement in the evolving banking industry. This programme is crucial in the current climate, where digital transformation and changing customer expectations are reshaping retail banking.
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⢠Future-Proof Strategy in Retail Banking: Emphasizes the development of strategic thinking and decision-making skills required to lead retail banks in a rapidly changing landscape. Includes topics such as digital transformation, emerging business models, and regulatory changes.
⢠Customer-Centric Innovation: Explores the importance of customer-centric innovation in retail banking and provides tools and frameworks to help leaders drive innovation in their organizations. Covers topics such as design thinking, agile methodologies, and customer journey mapping.
⢠Data-Driven Decision Making: Equips leaders with the skills to leverage data and analytics in their decision-making processes. Covers topics such as data governance, data analytics, and artificial intelligence/machine learning.
⢠Leadership and Change Management: Develops leadership and change management skills to drive organizational transformation. Covers topics such as emotional intelligence, communication skills, and leading high-performing teams.
⢠Financial and Risk Management: Provides a deep understanding of financial and risk management concepts and tools, including financial planning, budgeting, and risk assessment.
⢠Regulatory and Compliance Management: Covers the regulatory and compliance landscape in retail banking and provides tools and frameworks to manage risk and ensure compliance.
⢠Marketing and Sales Strategy: Develops skills in marketing and sales strategy for retail banking, including customer segmentation, targeting, and positioning, as well as sales force effectiveness.
⢠Digital and Emerging Technologies: Equips leaders with the knowledge and skills to leverage digital and emerging technologies in retail banking, including mobile banking, blockchain, and the Internet of Things.
⢠Sustainability and Social Responsibility: Explores the role of sustainability and social responsibility in retail banking and provides tools and frameworks to integrate these concepts into business strategy.
⢠Capstone Project: Provides an opportunity for participants to apply the skills and knowledge gained throughout the program to a real-world retail banking challenge.
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