Certificate in Design Thinking: Retention Strategies
-- ViewingNowThe Certificate in Design Thinking: Retention Strategies is a comprehensive course that empowers learners with essential skills to drive innovation and improve user experience in their organizations. This course highlights the importance of Design Thinking in addressing customer needs and enhancing customer loyalty.
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⢠Understanding Design Thinking: An Introduction
⢠Empathize: Identifying User Needs and Pain Points
⢠Define: Framing the Problem Statement for Retention
⢠Ideate: Generating Strategies to Improve User Retention
⢠Prototype: Developing Low-fidelity Retention Solutions
⢠Test: Evaluating the Efficacy of Retention Strategies
⢠Implementing Design Thinking in Customer Journey Mapping
⢠Design Thinking for Scaling and Growth
⢠Measuring the Impact of Design Thinking on Retention Metrics
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