Advanced Certificate in Social Media & Community Engagement in Crisis
-- ViewingNowThe Advanced Certificate in Social Media & Community Engagement in Crisis is a crucial course designed to equip learners with the essential skills needed to manage and navigate social media and community engagement during crises. This certificate course highlights the importance of effective communication and engagement strategies in maintaining a positive brand image, even in challenging times.
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⢠Advanced Crisis Management Strategies
⢠Social Media Listening and Monitoring Tools
⢠Creating Effective Crisis Communication Plans
⢠Community Management in High-Stress Situations
⢠Legal and Ethical Considerations in Crisis Communications
⢠Utilizing Social Media Analytics in Crisis Management
⢠Building and Maintaining Trust in Crisis Situations
⢠Psychological Aspects of Crisis Communication
⢠Social Media Policy Development for Crisis Management
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