Professional Certificate in Conflict Resolution & Emotional Agility
-- ViewingNowThe Professional Certificate in Conflict Resolution & Emotional Agility is a comprehensive course designed to equip learners with essential skills for effective conflict resolution and emotional intelligence in the workplace. This program emphasizes the significance of understanding, managing, and resolving conflicts to foster positive work environments and boost productivity.
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⢠Understanding Conflict Resolution: An Introduction
⢠Identifying Sources of Conflict: Root Causes and Dynamics
⢠Emotional Agility: Foundation and Key Concepts
⢠Effective Communication Skills for Conflict Resolution
⢠Conflict Analysis and Resolution Strategies
⢠Building and Maintaining Positive Relationships
⢠Managing Emotions During High-Conflict Situations
⢠Negotiation and Mediation Techniques for Conflict Resolution
⢠Conflict Resolution in the Workplace: Best Practices and Policies
⢠Developing and Implementing Conflict Resolution Plans
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