Masterclass Certificate in Service Design for Growth
-- ViewingNowThe Masterclass Certificate in Service Design for Growth is a comprehensive course that equips learners with essential skills for designing and implementing effective service strategies. This program emphasizes the importance of service design in driving business growth and customer satisfaction.
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⢠Service Design Thinking
⢠User Research and Experience Design
⢠Service Blueprinting and Prototyping
⢠Designing Multi-channel Customer Journeys
⢠Implementing Service Design for Growth
⢠Co-creation and Collaboration in Service Design
⢠Measuring and Evaluating Service Design Success
⢠Organizational Culture and Change Management in Service Design
⢠Service Design Trends and Innovations
⢠Future of Service Design in Business and Society
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