Executive Development Programme in Edge CRM: Leading with Data
-- ViewingNowThe Executive Development Programme in Edge CRM: Leading with Data is a certificate course designed to empower business leaders with data-driven decision-making skills. In today's data-centric world, the ability to leverage customer relationship management (CRM) data for strategic insights is crucial for career advancement and organizational success.
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⢠Data-Driven Decision Making: Understanding the importance of data in strategic decision making, data analysis techniques, and tools for informed decision making.
⢠Data Visualization: Techniques for presenting data in a clear and actionable way, using data visualization tools and best practices for effective communication.
⢠Data Security and Privacy: Best practices for protecting sensitive data, ensuring data privacy, and complying with relevant regulations.
⢠Leading Change with Data: Strategies for driving organizational change using data, including change management techniques and communication strategies.
⢠Data Analytics for Business Growth: Using data to identify opportunities for business growth, including market analysis, customer segmentation, and predictive analytics.
⢠Data-Driven Innovation: Techniques for using data to drive innovation, including design thinking, lean startup, and agile methodologies.
⢠Data Ethics and Governance: Understanding the ethical implications of data use, including data bias, fairness, and transparency, and best practices for data governance.
⢠Data Literacy for Executives: Developing data literacy skills for executives, including understanding data fundamentals, statistical analysis, and data-driven storytelling.
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