Executive Development Programme CRM for the Evolving Market
-- ViewingNowThe Executive Development Programme CRM for the Evolving Market is a certificate course designed to empower professionals with the essential skills needed to thrive in today's dynamic market. This course is of utmost importance as it focuses on Customer Relationship Management (CRM), a critical aspect of modern business strategy that helps organizations build strong customer relationships, increase sales, and enhance customer satisfaction.
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⢠Customer Relationship Management (CRM) Fundamentals
⢠Understanding the Evolving Market and CRM Strategies
⢠Implementing CRM Systems for Business Growth
⢠Data-Driven Decision Making in CRM
⢠Personalization and Customer Experience in CRM
⢠CRM Analytics and Performance Metrics
⢠Integrating CRM with Social Media and Digital Marketing
⢠CRM Ethics and Data Privacy
⢠Leadership and Change Management in CRM
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