Executive Development Programme in Disability Etiquette: Professional Mastery
-- ViewingNowThe Executive Development Programme in Disability Etiquette: Professional Mastery is a certificate course designed to enhance the understanding and skills of professionals in interacting with people with disabilities. This program is crucial in today's diverse and inclusive workplaces, where respectful and effective communication with all employees is essential.
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⢠Understanding Disability: Types, Causes and Impact
⢠Disability Laws and Compliance: ADA, Section 504, and Reasonable Accommodations
⢠Inclusive Language and Communication in Disability Etiquette
⢠Accessibility in the Built Environment: ADA Standards for Physical Spaces
⢠Digital Accessibility: WCAG 2.1 Guidelines and Best Practices
⢠Disability Awareness and Sensitivity Training: Attitudes and Perceptions
⢠Customer Service for Persons with Disabilities: Effective Communication Strategies
⢠Disability Inclusion in the Workplace: Hiring, Onboarding, and Retention
⢠Universal Design: Creating Inclusive Products, Services, and Programs
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