Global Certificate Strategic CRM in a Globalized Market
-- ViewingNowThe Global Certificate in Strategic CRM in a Globalized Market is a comprehensive course designed to empower professionals with the skills necessary to excel in today's globalized business landscape. This course emphasizes the importance of customer relationship management (CRM) in driving business growth and success.
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⢠Strategic CRM Overview: Understanding the Concepts, Importance, and Benefits
⢠Global CRM Market Analysis: Trends, Opportunities, and Challenges
⢠Customer Relationship Lifecycle: Engagement, Retention, and Advocacy
⢠CRM Data Management: Collection, Analysis, and Utilization
⢠Cross-cultural Customer Engagement: Strategies for Global Markets
⢠Global CRM Strategy Development: Aligning CRM with Business Objectives
⢠CRM Technology Solutions: Platforms, Integration, and Personalization
⢠Global CRM Implementation: Best Practices and Pitfalls to Avoid
⢠CRM Performance Metrics: Measuring Success and Continuous Improvement
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