Executive Development Programme CRM for High-Performance Teams
-- ViewingNowThe Executive Development Programme CRM for High-Performance Teams certificate course is a valuable investment for professionals seeking to drive team success and maximize return on customer relationship management (CRM) technologies. This program addresses the growing industry demand for skilled leaders who can leverage CRM systems to enhance customer engagement, boost sales, and foster high-performing teams.
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⢠CRM Overview
⢠Customer Segmentation and Profiling
⢠Sales Force Automation
⢠Marketing Automation
⢠Customer Service and Support
⢠Data Management and Analytics
⢠CRM Strategy and Implementation
⢠Change Management and Team Alignment
⢠CRM Best Practices for High-Performance Teams
⢠Measuring CRM Success and ROI
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