Certificate in Reverse Logistics: Practical Strategies
-- ViewingNowThe Certificate in Reverse Logistics: Practical Strategies course is a comprehensive program designed to meet the growing industry demand for experts in reverse logistics. This course emphasizes the importance of effective reverse logistics management in reducing costs, improving customer satisfaction, and driving sustainability in supply chain operations.
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⢠Introduction to Reverse Logistics: Defining reverse logistics, its importance, and role in supply chain management.
⢠Types of Reverse Logistics: New product returns, used product returns, repair and remanufacturing, and recycling.
⢠Reverse Logistics Operations: Planning, implementing, and controlling the efficient flow of raw materials, in-process inventory, finished goods, and related information from the point of consumption to the point of origin for the purpose of recapturing value or proper disposal.
⢠Key Reverse Logistics Metrics: Cost of returns, reverse logistics cycle time, and quality management.
⢠Reverse Logistics Technology: Inventory management systems, transportation management systems, and warehouse management systems.
⢠Sustainability in Reverse Logistics: Green logistics, recycling, and disposal.
⢠Legal and Regulatory Considerations: Product safety, warranties, and disposal regulations.
⢠Customer Service and Reverse Logistics: Managing customer expectations and satisfaction in the reverse logistics process.
⢠Case Studies in Reverse Logistics: Real-world examples of successful reverse logistics programs.
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