Global Certificate in Compassionate Communication Essentials
-- ViewingNowThe Global Certificate in Compassionate Communication Essentials is a comprehensive course designed to enhance your interpersonal skills, foster positive relationships, and promote emotional intelligence in the workplace. This program emphasizes the importance of empathy, active listening, and respectful communication, making it highly relevant in today's diverse and collaborative professional environments.
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⢠Understanding Compassionate Communication: This unit will cover the basics of compassionate communication, also known as nonviolent communication, and its importance in building strong relationships.
⢠Active Listening: This unit will focus on the key skill of active listening, which is essential in compassionate communication. It will cover techniques such as paraphrasing, reflecting, and summarizing to ensure understanding.
⢠Empathy and Perspective Taking: This unit will delve into the role of empathy and perspective taking in compassionate communication. Participants will learn how to put themselves in others' shoes and communicate their understanding effectively.
⢠Expressing Needs and Feelings: This unit will teach participants how to express their needs and feelings in a compassionate and assertive manner, without blaming or criticizing others.
⢠Conflict Resolution: This unit will cover the steps and techniques for resolving conflicts in a compassionate and effective manner. Participants will learn how to de-escalate tense situations and find win-win solutions.
⢠Giving and Receiving Feedback: This unit will focus on the importance of feedback in personal and professional relationships. Participants will learn how to give and receive feedback in a compassionate and constructive way.
⢠Building Trust and Connection: This unit will cover the key elements of building trust and connection in relationships. Participants will learn how to create a safe and supportive environment for open and honest communication.
⢠Cultural Awareness and Sensitivity: This unit will address the importance of cultural awareness and sensitivity in compassionate communication. Participants will learn how to communicate effectively across different cultures and backgrounds.
⢠Compassionate Communication in Practice: This unit will provide participants with opportunities to practice and apply the skills and techniques learned in the previous units. They will engage in role-plays, simulations, and other interactive exercises to build their confidence and competence in compassionate communication.
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