Certificate in Tech Support for Seniors
-- ViewingNowThe Certificate in Tech Support for Seniors is a comprehensive course designed to equip learners with essential skills to meet the growing industry demand for tech support professionals specializing in senior care. This course emphasizes the importance of patience, empathy, and clear communication when assisting senior citizens, who may be less familiar with technology.
6,745+
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GBP £ 140
GBP £ 202
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⢠Introduction to Technology for Seniors â Covering basic concepts and terminology, this unit will help seniors understand the importance of technology in their daily lives. ⢠Computer Basics â This unit will introduce seniors to computer hardware and software, including how to use a mouse, keyboard, and operating system. ⢠Email and Communication â Seniors will learn how to set up an email account, compose and send messages, and attach files. They will also learn about other communication tools like video conferencing. ⢠Internet Basics â This unit will cover how to use web browsers, search engines, and bookmarks to navigate the internet safely and effectively. ⢠Online Safety and Security â Seniors will learn about online threats and how to protect themselves from scams, viruses, and other security risks. ⢠Social Media and Online Communities â This unit will introduce seniors to social media platforms and online communities where they can connect with others and share information. ⢠Health and Wellness Apps â Seniors will learn about health and wellness apps that can help them manage their health, track their fitness, and connect with healthcare providers. ⢠Assistive Technology â This unit will cover assistive technology tools that can help seniors with disabilities or impairments use technology more easily. ⢠Troubleshooting and Problem Solving â Seniors will learn basic troubleshooting techniques and how to solve common technology problems on their own. ⢠Resources and Support â This unit will provide seniors with resources and support for continuing their technology education and staying up-to-date with the latest technology trends.
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