Masterclass Certificate in Agile CX for B2B
-- ViewingNowThe Masterclass Certificate in Agile CX for B2B is a comprehensive course that equips learners with essential skills for navigating the Agile methodology in the Business-to-Business (B2B) Customer Experience (CX) industry. This course is crucial for professionals seeking to advance their careers, as Agile methodologies continue to revolutionize the way businesses operate and deliver value to their customers.
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⢠Agile Methodologies Overview
⢠Agile Frameworks: Scrum, Kanban, and XP
⢠Agile Roles and Responsibilities
⢠Agile Planning and Estimation
⢠Agile Requirements Gathering and User Stories
⢠Agile Testing and Quality Assurance
⢠Agile Metrics and Performance Tracking
⢠Agile Risk Management
⢠Agile Continuous Improvement and Iterative Development
⢠Agile Leadership and Team Management
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