Professional Certificate in Customer Analytics for Consulting
-- ViewingNowThe Professional Certificate in Customer Analytics for Consulting is a crucial course designed to meet the growing industry demand for data-driven decision-making. This certificate course empowers learners with essential skills in customer analytics, enabling them to drive business growth and improve customer experiences.
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โข Customer Analytics Fundamentals
โข Data Collection and Management for Customer Analysis
โข Customer Segmentation and Profiling
โข Customer Lifetime Value (CLV) Analysis and Optimization
โข Statistical Analysis and Predictive Modeling for Customer Behavior
โข Digital Analytics and Web Analytics for Customer Insights
โข Voice of the Customer (VoC) Programs and Analysis
โข Customer Experience Management and Metrics
โข CRM (Customer Relationship Management) Analytics
โข Consulting and Communication Skills for Customer Analytics
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