Masterclass Certificate in Applied Customer Behavior Analysis
-- ViewingNowThe Masterclass Certificate in Applied Customer Behavior Analysis is a comprehensive course designed to equip learners with essential skills for deciphering customer behavior and enhancing business strategies. This program is crucial in today's data-driven world, where understanding customer preferences and patterns can significantly impact business growth and success.
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โข Unit 1: Introduction to Customer Behavior Analysis
โข Unit 2: Data Collection Methods in Customer Behavior Analysis
โข Unit 3: Data Analysis Techniques for Customer Behavior
โข Unit 4: Segmentation and Customer Profiling
โข Unit 5: Customer Lifetime Value (CLV) and its Importance
โข Unit 6: Customer Satisfaction and Loyalty Metrics
โข Unit 7: Psychological Principles in Customer Behavior
โข Unit 8: Customer Experience Management
โข Unit 9: Digital Customer Behavior Analysis
โข Unit 10: Ethical Considerations in Customer Behavior Analysis
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