Masterclass Certificate in Actionable Crisis Communication
-- ViewingNowThe Masterclass Certificate in Actionable Crisis Communication is a comprehensive course that equips learners with critical skills to navigate and manage communication during crises. This program's significance lies in its practical approach, which emphasizes the application of proven strategies and techniques in real-world scenarios.
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โข Unit 1: Introduction to Crisis Communication
โข Unit 2: Developing a Crisis Communication Plan
โข Unit 3: Message Development and Delivery in a Crisis
โข Unit 4: Stakeholder Identification and Engagement
โข Unit 5: Social Media and Crisis Communication
โข Unit 6: Media Relations during a Crisis
โข Unit 7: Legal and Ethical Considerations in Crisis Communication
โข Unit 8: Case Studies: Effective and Ineffective Crisis Communication
โข Unit 9: Training and Simulation Exercises
โข Unit 10: Recovery and Post-Crisis Communication
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