Certificate in Service Analytics & Decision Making
-- ViewingNowThe Certificate in Service Analytics & Decision Making is a comprehensive course designed to empower learners with the essential skills needed to excel in the data-driven service industry. This program highlights the importance of data-driven decision making, providing a solid foundation in service analytics, statistical modeling, and data visualization.
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โข Service Analytics Fundamentals
โข Data Analysis Techniques for Service Operations
โข Customer Experience Management and Metrics
โข Service Blueprinting and Process Analysis
โข Decision Making in Service Operations
โข Predictive Analytics for Service Improvement
โข Lean and Six Sigma Methods in Service Design
โข Change Management and Implementation in Service Organizations
โข Service Quality and Performance Measurement
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