Professional Certificate in Customer Analytics & Insights
-- ViewingNowThe Professional Certificate in Customer Analytics & Insights is a crucial course designed to equip learners with the essential skills needed to thrive in today's data-driven world. This course is significant as it provides a comprehensive understanding of customer analytics, helping learners to make informed, data-driven decisions.
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โข Customer Analytics Fundamentals
โข Data Collection Methods for Customer Analytics
โข Data Analysis Techniques in Customer Analytics
โข Customer Segmentation and Cluster Analysis
โข Customer Lifetime Value (CLV) Calculation and Optimization
โข Predictive Analytics for Customer Behavior
โข Customer Experience Management and Metrics
โข A/B Testing and Experimentation in Customer Analytics
โข Visualization and Communication of Customer Insights
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