Professional Certificate in Customer Service Interviewing for Enhanced Productivity
-- ViewingNowThe Professional Certificate in Customer Service Interviewing for Enhanced Productivity course is essential for those looking to excel in customer service roles. This certificate program focuses on enhancing communication and interviewing skills, enabling learners to effectively handle customer inquiries, resolve issues, and ensure customer satisfaction.
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โข Interviewing Techniques
โข Active Listening Skills
โข Questioning Strategies
โข Body Language and Non-Verbal Communication
โข Customer Service Standards and Best Practices
โข Handling Difficult Customer Interactions
โข Empathy and Emotional Intelligence in Customer Service
โข Role of Positive Language in Customer Service
โข Measuring and Evaluating Customer Service Interactions
โข Continuous Improvement in Customer Service Interviewing
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