Advanced Certificate in Performance Management & ROI
-- ViewingNowAdvanced Certificate in Performance Management & ROI: A Comprehensive Course for Career Advancement The Advanced Certificate in Performance Management & ROI is a crucial course designed to equip learners with essential skills in performance measurement, management, and improvement. This certification focuses on evidence-based practices, aligning individual and organizational goals, and linking performance to strategic outcomes.
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Here are the essential units for an Advanced Certificate in Performance Management & ROI:
• Performance Management Foundations: An overview of performance management principles, concepts, and best practices. This unit will cover the importance of aligning individual and team goals with organizational objectives, setting performance standards, and providing regular feedback and coaching. (Primary Keyword: Performance Management)
• Key Performance Indicators (KPIs): A deep dive into KPIs, their role in performance management, and how to select, measure, and track them. This unit will cover the different types of KPIs (leading, lagging, output, and input), how to set targets and thresholds, and how to analyze and interpret KPI data. (Secondary Keywords: KPIs, Performance Metrics)
• Balanced Scorecard: An introduction to the balanced scorecard framework, its benefits, and how to develop and implement a balanced scorecard system. This unit will cover the four perspectives of the balanced scorecard (financial, customer, internal process, and learning and growth), how to create objectives, measures, targets, and initiatives for each perspective, and how to align the balanced scorecard with the organization's strategy. (Primary Keyword: Balanced Scorecard)
• Employee Engagement: An exploration of the link between employee engagement and performance, how to measure engagement, and how to improve it. This unit will cover the drivers of engagement, the benefits of engaged employees, and the role of managers in fostering engagement. (Primary Keyword: Employee Engagement, Secondary Keyword: Engagement)
• ROI Methodology: An introduction to the ROI methodology, its benefits, and how to calculate and communicate the ROI of a performance improvement initiative. This unit will cover the five-level evaluation framework (reaction, learning, application, impact, and ROI), how to collect and analyze data at each level, and how to present the ROI results
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