Professional Certificate in Behavior & Negotiation
-- ViewingNowThe Professional Certificate in Behavior & Negotiation is a comprehensive course designed to enhance your negotiation skills by understanding the human behavior that shapes them. This program delves into the psychology of negotiation, teaching you how to read people, influence decisions, and resolve disputes effectively.
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GBP £ 202
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โข Understanding Behavior in Negotiations • Exploring the role of behavior in negotiation and its impact on the outcome. โข Pre-Negotiation Planning • Techniques for effective planning, setting goals, and researching the counterpart before negotiations. โข Building Rapport • Developing trust, empathy, and active listening skills to create a positive negotiation environment. โข Communication Strategies • Utilizing persuasive and clear communication to present a compelling argument and influence the counterpart. โข Handling Objections • Overcoming obstacles, addressing counterarguments, and finding mutually beneficial solutions. โข Leveraging Power Dynamics • Analyzing power dynamics and using them to your advantage in negotiations. โข Emotional Intelligence • Recognizing and managing emotions to build better relationships and make more informed decisions. โข Conflict Resolution • Approaches and techniques for resolving disputes and maintaining a productive negotiation process. โข Bargaining and Closing Techniques • Utilizing advanced bargaining strategies and closing techniques to secure a successful outcome. โข Ethics in Negotiation • Understanding and adhering to ethical principles to maintain integrity and reputation in negotiations.
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