Advanced Certificate The Art and Science of Customer Retention
-- ViewingNowThe Advanced Certificate in The Art and Science of Customer Retention is a comprehensive course designed to help learners master the strategies and techniques for keeping customers engaged and loyal. In an era where customer acquisition costs are rising, retention is crucial for business success.
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GBP £ 140
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โข Understanding Customer Retention
โข Importance of Customer Retention in Business Success
โข Customer Retention Strategies and Techniques
โข Analyzing Customer Behavior and Predicting Churn
โข The Role of Data Analysis in Customer Retention
โข Customer Lifetime Value and its Impact on Retention
โข Personalization and its Effect on Customer Loyalty
โข Multi-Channel Customer Engagement Strategies
โข Metrics and Analytics in Customer Retention
โข Continuous Improvement in Customer Retention Programs
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