Certificate in Retention Analytics for Business Growth
-- ViewingNowThe Certificate in Retention Analytics for Business Growth is a comprehensive course designed to empower learners with the essential skills needed to drive business growth through data-driven strategies. This course highlights the importance of retention analytics in understanding customer behavior, improving customer experience, and increasing profitability.
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โข Introduction to Retention Analytics
โข Understanding Customer Lifetime Value (CLV)
โข Metrics in Retention Analytics: Churn Rate, Retention Rate,
โข Cohort Analysis
โข Data Analysis Techniques for Retention
โข Predictive Analytics in Retention Management
โข Implementing a Retention Strategy for Business Growth
โข Measuring Success: Key Performance Indicators (KPIs)
โข Customer Segmentation in Retention Analytics
โข Case Studies: Retention Analytics in Action
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